Have you ever wondered how leading five-star hotels are so good at building customer loyalty? Customer service clinic is a brand new one day workshop that will teach you insider training secrets from the 5-star hotel industry.
Develop and import customer service skills directly into any business, taught by ex concierge to VIP’s & Celebrities.
The workshop will be delivered by Ramin Semsar, an authority on Customer Service within the hospitality industry.
Note: This is not a receptionist training course, although skills taught will apply to all team members including the reception team. The course is specifically designed for you to import ideas from the hospitality industry, and create your own ‘ways’ of wowing patients.
Develop and import five-star hospitality standard customer service skills directly into any business.
The May Fair Hotel