Have you ever wondered how leading five-star hotels are so good at building customer loyalty? Customer service clinic is a brand new one day workshop that will teach you insider training secrets from the 5-star hotel industry.
Develop and import customer service skills directly into any business, taught by ex concierge to VIP’s & Celebrities.
Bhavik, digital strategist and video expert shares how you can film and edit engaging videos with the most powerful device we have - our smartphone. He will show you how to best use video on Instagram to maximise returns for your business.Meet Bhavik
Ruby, international design teacher and website expert, shares how you can build your own website with no designer or developer in sight. From strategy, through to build, she will show you how to build a high-converting website that truly reflect your business.Meet Ruby
The workshop is designed to help train and upskill anyone that wants to create content for commercial use. Not everyone can afford agencies and some businesses wish to produce everything in-house for speed and control.
“Ramin was incredible and the training was extremely relevant to our practice. He was very engaging and brought a lot of situations to life based on our routines, by eliciting examples from the team. The staff was completely engaged all…
"What I liked is was the number of presenters that we had. We had at least five people and there are only 15 delegates and so that was really useful, you don't normally get that in a course."
"The game-changer is definitely the use of videos in social media because it's just so captivating."
"Of course, I'd recommend it. Absolutely fantastic! Really engaging, great venue, great team."
"Rather than having to spend hundreds of thousands of pounds on expensive videos, we could do a few, you know, in-house ourselves and we could still get a great result."
"There's a good mix of theories, but also the practical experience because we've all been on courses where you learn the theory, go back home, think you're gonna implement it, but you don't. It's a must because this is the…
"I have a long list of takeaways but I would say my top one is to really vary what we're posting and it's all about the power of nine."
"It's now taking the plunge and being able to post and engage with our clients on a different level."
"So initially I really thought that I needed to pay somebody to be able to edit my videos, but after today you guys really broke it down."